Opening Up Innovation

Gone are the days of closed systems. Choice and flexibility to innovate are yours.

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External trends are shaping our industry and these forces of change are influencing our path ahead.

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The acceleration of technology has hit new speeds, with years’ worth of innovation happening in months.

Data is our industry’s obsession and the demand for more intelligence is high.

M&A consolidation is creating growth for larger brokers and exciting regeneration opportunities for new, start-up brokerages.

Our new working world requires your business to transform to support both in-person and online experiences.

Customer experiences are being set by big tech, like Amazon and Uber, and shaping expectations for simple, digital experiences.

So, the question is: With all this change, how will Applied set your business up for success both today and well into the future?

The answer? An open approach to doing business.

Applied is rallying to deliver open innovation in all that we do. And we’re not just talking - we are working hard to deliver practical, innovative solutions that give you choice and flexibility, that create greater intelligence to help you become more competitive, and that help you become a simpler, easier business partner for your customers.

Our innovation true north is guiding the way we provide more value to your business.

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Choice and Flexibility to Innovate

Choice remains with our customers on their technology strategies and we want to partner to provide the best tech stack. Your technology should adapt and be agile to your needs – not keep you constrained. Our open architecture provides flexibility and easier access to more quickly integrate third-party applications so you can be in control of your own tech destiny.

Intelligence

Gone are the days of data being hard to get in and out of your systems. You need to be able to move data in and out of applications plus unlock the value of the data in these systems to provide intelligence on your business – from your operations, to how you work with your insurers, to how you measure against the market.

Simplicity and Ease of Doing Business

Our technology provides simplicity and creates ease in everything you do to make your staff more productive and bring you closer to your customers. This philosophy extends to how we work with our own customers at every touchpoint to make it simple and easy to do business.

Our product innovation begins at the core of your business, Applied Epic, to provide you greater productivity, simplicity, intelligence, and value. Our development philosophies here extend across our product portfolio to make sure our products work beautifully together for you.

We are innovating across our product portfolio to meet today’s needs and transform tomorrow’s expectations.

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Simplifying Operations

Applied Epic is an open platform that eliminates the need to manage multiple systems with no integrations.

Making Data Access Easy

Applied's sophisticated reporting and data warehouse capability gives simpler access to a more comprehensive set of data, enabling analytical insights with a few clicks.

Open API Technology

Creates greater flexibility and accessibility for 3rd party integrations.

Applied Epic provides an industry-standard approach to software development, speeding up access to the application and reducing software management overhead.

Creating Simplicity for Users

How Do We Simplify the User Experience?

Why It Matters

Frequency of product updates enables you to realise value more quickly. Provide a single access point to multiple systems. Automate frequently used workflows to make onboarding new employees easy. Integration with Microsoft provides greater flexibility to access your systems via a range of devices.

Realise the value of your solution more quickly with frequent release of new capabilities and product updates. Navigate your solutions through user friendly workflows to improve staff efficiencies and make onboarding of new employees easier than ever.

The choice and flexibility to innovate are yours and we are here to help. Let us show you how.

See What We Mean

Making Data Access Easy

Applied Epic gives you full access to your data, improved reporting performance and scalability while removing the hardware and infrastructure burden. Plus, the choice remains yours on the type of business intelligence solution to use to visualise data into actionable intelligence. Integrate capabilities such as machine learning while also supporting predictive analytics to forecast potential business outcomes easily.

With Applied Epic, you will have simpler access to a more comprehensive set of data to enable analytical insights in your organisation with a few clicks. Using data warehousing of your choice, you have access and control of your data.

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Open Technology for Easier Integrations

The open architecture of Applied Epic creates greater flexibility and accessibility. Both Applied products and third-party applications can be more quickly and simply integrated via APIs. Applied cloud technology provides increased scalability and performance.

Cloud deployment technologies, API management, and integration technologies provide a different approach to software development. Applied created independent services that are developed, deployed and maintained separately, creating more agility, easier integrations, scalability, and efficiency.

Take A Look Inside Applied Epic's Open Architecture

Built on an open API platform, Google Cloud’s Apigee, data now easily and securely moves in and out of specific applications of Applied Epic and other Applied products and third-party applications.

API Platform

Have applications you use every day that you’ve built yourself or invested in? Connect those applications with ease.

Agent Applications

Applied applications are easily built into Applied’s platform technology to create a consistent user experience and ensure data carries between systems.

Applied Applications

Easily connect and push data between carrier systems and your own at each stage of the policy lifecycle.

Carrier Applications

Open APIs will make that connection of third-party applications into Applied Epic easy and seamless, and remove the need for BDE/SDK technologies.

Third Party Applications

Our all-new Applied document management service via Google Cloud removes the heavy burden of documents in the system and enables easier search functionality.

Document Storage/Cloud Storage

Built on Google Cloud’s BigQuery, our DataLake collects data from multiple sources and uses a flat architecture to store data for easy, quick access versus traditionally complex table structure.

Data Lake Big Query

Leveraging Google Cloud Kubernetes technology, Applied Epic has been decoupled to allow individual applications to be developed independently to allow for smaller, targeted, and more frequent releases.

Opening Up Applied Epic

Closed business models are a thing of the past. Applied is here as your partner to connect all stakeholders of the insurance lifecycle to create a more vibrant and valuable digital ecosystem of insurance. Look at how our business is innovative – from customer success and our partnership approach to how our internal culture is opening up to bring more diversity to our great industry.

This is more than technology innovation. Our business is innovation, we make a difference with our technology and our people.

Culture Innovation

Partnership Innovation

Customer Success

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We use proven best practices and workflows to accelerate implementation. Enhanced data services simplify data conversions and structuring to get you up and running on your new systems quickly.

Our industry is transforming. And so are we.

How Do We Simplify the User Experience?

Why It Matters

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How Do We Manage Your Data?

Why It Matters

How Do We Manage Your Data?

Why It Matters

Our Open Approach

Why It Matters

Our Open Approach

Why It Matters

Speeding up go-live

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Experience greater performance and easier maintenance of Applied products centered around Applied Epic by relying on the Applied Cloud to seamlessly manage each service’s databases.

Services Databases Cloud SQL

Customer Success – Creating Simplicity in Everything We Do

Your customers want simple experiences from you, and you want the same from us. Applied is committed to the only true measure of success – our customers and ruthlessly weeding out the friction points along the customer journey. This starts by intentionally solving for “yes” and taking you to success.

Partnership Innovation – Opening the Gates for Innovation

Applied’s open approach to business extends to its partnership strategy. Bringing in technology partners that increase productivity and connectivity for your business delivers collective value for the broader ecosystem. We already have a great partnership program to build from, and we’re excited about the opportunities that our new API technology will create to take an even more open partnership approach.

Interested in staying updated on how to participate in our expanding partner ecosystem? Please get in touch

Cultural Innovation – Embracing Diversity and New Ways of Thinking

Whether it be a simple process or an industry defining new solution, at Applied we are about bringing an innovative mindset at all levels. We are elevating our culture to look at the world through new lens to challenge previous assumptions. We empower leaders and teams to make strategic and operational decisions to serve up ideas on how they can innovate or improve. The challenge every company faces as it expands is how to grow without losing the culture they’ve already established. Here our leaders thrive at becoming more agile to quickly respond to market demands, customer needs, and solving the next challenge. Applied made a commitment to its employees that propels Diversity, Inclusion and Belonging (DIB) to the top of the list as a business imperative. We are executing our first DIB strategy that focuses on workforce, workplace and marketplace. By celebrating what makes us unique, we aim to builder a richer, more vibrant workplace to grow and develop our people. ming more agile to quickly respond to market demands, customer needs, and solving the next challenge.

Challenging innovation and empowering at all levels Embracing agility company-wide Celebrating our differences

Applied has a rich history of leading and shaping our industry with innovation. Our next chapter of growth is about challenging previous assumptions and marrying our tech-first mindset with our deep domain expertise. We are committed to being innovative in all that we do to grow our people and deliver even more value to the entire industry.

The choice and flexibility to innovate are yours and we are here to help. Let us show you how.

Flexibility

Intelligence

Simplicity

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Introduction Forces of Change Innovation True North Product Transformation Company Transformation Get Started Now

View our approach to simplifying operations by opening up Applied Epic. Click below to interact with each piece of our open architecture.

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Building knowledge

Driving outcomes

Being there 24/7

We provide access to the education and training your staff need to keep productivity high. Our Applied University has more than 3,000 instructor-led courses to meet the needs of your business.

Go live is just the beginning. As your partner, we provide strategic customer relationship management, provide ongoing training, health checks, coaching and consulting to get you there with our dedicated Customer Experience teams including Services, Support and Customer Success.

Have a question or challenge with the system? Our support team is available around the clock – no matter where you are in the world.

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Make choice and flexibility yours

Unlock the power of your data

Make doing business easier than ever

Applied made a commitment to its employees that propels Diversity, Inclusion and Belonging (DIB) to the top of the list as a business imperative. We are executing our first DIB strategy that focuses on workforce, workplace and marketplace. By celebrating what makes us unique, we aim to builder a richer, more vibrant workplace to grow and develop our people.

The challenge every company faces as it expands is how to grow without losing the culture they’ve already established. Here our leaders thrive at becoming more agile to quickly respond to market demands, customer needs, and solving the next challenge.

Celebrating our differences

Challenging innovation and empowering at all levels

Embracing agility company-wide

Partnership Innovation

Culture Innovation

Customer Success

Partnership Innovation

Culture Innovation

Connecting to the Digital Superhighway

Creating easy connection points at each stage of the policy lifecycle right in your daily workflows.

Bringing the Industry Closer Together for the Benefit of All

IVANS digital superhighway will finally deliver on the promise of shorter cycles times, lower cost ratios and better customer experiences. Where digital connectivity is lacking, you get broken and costly processes and frustrated users and customers. Where it exists, the sky is the limit for future innovation. Applied is leading the way to bring this lifeblood of innovation to our industry.

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What Is Connectivity?

Why It Matters

We believe that digital connectivity – from insureds to agents to insurers and back – is the lifeblood of innovation in our industry. In partnership with IVANS, Applied is investing heavily in a digital superhighway that will create easy connection points at each stage of the policy lifecycle right in your daily workflows. This level of connectivity means you can start all market discovery, quoting and servicing from your management system – and easily exchange data out to your customers and carriers.

What Is Connectivity?

Why It Matters