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Business Continuity

COVID-19 Resource Hub

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Are you an Applied customer looking for best practices and tips on using technology to better manage your business remotely and stay connected with your customers? Take advantage of the comprehensive online educational resources in Applied University. Select your region below for Applied University training courses.

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Leading Through A Crisis

As you navigate this current outbreak, we recognize there is an abundance of information available to you regarding business continuity planning that, at times, can be overwhelming. To simplify the knowledge gathering process, we have pulled together a number of resources – from business continuity guides, technology tools and business management tips – to help you navigate the growing business and employee experience implications during the COVID-19 outbreak.

Leading during a crisis involves guiding people to the best possible eventual outcome over this arc of time. It is about transparency, flexibility and communication. Apply some of this advice on how to maintain productivity, collaboration and learning among teams that may need to work remotely during this crisis.

Support Your Remote Workforce

We’re here as your trusted technology partner to manage through the good and bad times. Contact us to learn how we can support your business continuity plans.

Get in Touch

During these uncertain times, it is all of our responsibility to protect our teams, families and communities, and support worldwide efforts to stop the spread of COVID-19. Take a page from some of the experts on how to help slow the outbreak and keep people front and center.

Corporate Responsibility in a Pandemic

Tools to Navigate Your Preparedness Level

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An Update On Our Business Continuity Plan

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How the Cloud Lets You Be There When Your Customers Need You Most

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Becoming a Mobile-Enabled Business

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Webinar

Staying Connected While Physically Apart: Help Customers Find You Online

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As your trusted technology partner, we are here to help your business continue to operate without interruption. While the situation evolves, use these resources to understand how you can better manage your business operations remotely.

Business Continuity in the Digital Age

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It is never too late to be prepared. Review these basic tips and possible scenarios to consider for your business continuity plan that can help you operate during an emergency to reduce loss and mitigate risk at your business.

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Stay Informed with the Latest Resources

Leadership

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Corporate Responsibility

Preparedness Tools

Government Resources

Leading authorities around the globe, Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO) are closely monitoring the situation and providing guidance and resources, are constantly keeping us informed on how businesses and the public at large should be handling this crisis. Stay dialed in to these resources.

Government and Other Related Resources

Resources from Our Industry Partners

Our industry partners have pulled together resources within their associations that can help you navigate any national legislation or local regulation changes during this time.

Partner Resources

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Interacting with Policyholders Wherever They (and You) May Be

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Customer Appreciation: Helping Protect What Matters Most

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Coronavirus Impact: Some Good News on Agency Growth

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Getting the Most Out of These Top 5 Applied Epic Favorite Features

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Communicating Through the Coronavirus Crisis

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Building Stronger Teams in Crisis

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Working with Flexibility: A Guide for At-Home Parents

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Google’s Resources for Every Part of Your Employee’s Life

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Getting Serious About Social Distancing

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Keeping People First for Long-Term Wins

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Protecting Your Business and Staff from COVID-19

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Google’s Resources for Every Part of Your Employee’s Life

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Get Prepared with Gartner’s Business Continuity Management Guide Protecting Your Household — a COVID-19 Checklist Preventing and Responding to a Business Cybersecurity Incident Pandemic Preparation Checklist for You and Your Family COVID-19 Action Checklist for Your Business COVID-19 Employee Communications Checklist COVID-19 Policies for Your Business Checklist COBRA Responsibilities During a Pandemic – What Employers Need to Know Is Your Business Covered for Disruptions Caused by COVID-19? What Travel Insurance Covers During an Epidemic or Pandemic

Get Prepared with Gartner’s Business Continuity Management Guide

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Breaking Down the CARES Act – What This Means for Your Business

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Business Continuity for Applied Customers

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Applied Systems continues to work closely with our partner community to communicate any special remote workforce offers available to customers. We want to ensure our agents and brokers have every resource for success in this challenging time. Please see information below. We’ll continue to update this Resource Hub with the latest information.

Resources from Our Technology Partners

DocuSign is supporting the Open for Business Hub created to support small business during this time of uncertainty.

ePayPolicy is offering one free month of ePayPolicy to all Applied users. Our co-branded payment page enables clients to pay from anywhere, anytime, and eliminates waiting for paper checks in the mail. Applied CSR24 users can also activate “Bill Pay” and utilize ePayPolicy as your payment processor for no additional charge.

blueC launched a Work-at-Home phone application in conjunction with GoToConnect (ie. LogMeIn-Jive), available to blueC’s blueButler-Applied Epic users. The system provides a hosted VoIP solution to manage work-at-home phone challenges and provides real-time oversight into phone content performance and activity creation.

FIRST Canada is an Applied Platinum Integration Partner for premium finance payments. Users can stay within their Applied Epic workflow and provide secure and flexible monthly payments for their clients. Read the full message from FIRST Canada's CEO to learn more about what the company is doing to support their business partners.

Formstack Sign allows you and your customers to eSign from anywhere. The company's Relief Program provides access to digital COVID-19 forms and other automation tools with their free HIPAA plan. Click here for Formstack use cases by industry.

Get Prepared with Gartner’s Business Continuity Management Guide COBRA Responsibilities During a Pandemic – What Employers Need to Know